Email Acknowledgment – Just Say Noted

By | March 14, 2017

Imagine life back in the olden days when communication between people took anywhere from days to many months, depending on the distance that the communication had to travel.


Imagine writing a letter – you know, those old fashioned forms of communication that people all over the world used to use to stay in touch with family, friends and business acquaintances. 


Imagine waiting months for a reply to your letter, sometimes only to find out that the recipient of the letter had died in the intervening months, or perhaps a grandchild had been born or some other noteworthy event of which you were not aware until long after the fact.


Now let’s imagine if our ancestors and forebears could have looked into the future to see the rapidity with which future communiqués are sent and received. I don’t believe I’m overstating what I perceive their reaction would be if I say I think it would be nothing less than astonishment. The English expression “gobsmacked” fits quite handily too.


I venture that these ancestors would be so thrilled to live in an age of instant communication that nothing could stop them from communicating until the cows came home. To be able to know instantly of momentous events, whether private, business or political would have boggled their minds. It still boggles mine!


Imagine again, if you will, that you live in an age of instant communication. Oh wait, you do! As do I. Do you take advantage of this thrilling technology or have you become so jaded and ill-mannered that you not only delay answering people for long lengths of time but quite often don’t even bother to respond at all?


Are you that busy that you cannot hit the Reply button to at least let the person who reached out to you, know that you received their email? I’m not talking about spam or those cutesy little “You have to send this to at least 9 people within a nanosecond of this email reaching you or your thighs will be mistaken for Greek columns.” 


No, I’m referring to emails where someone has taken their time, out of their busy day, to communicate with you. To be sure most of the emails are to curry your favor, and are intended to help the originator of the email, but would it hurt you to respond with even just a “Thanks, but no thanks?” Something to let the person know you did indeed receive their email and it didn’t go into the great spam file in the sky.


One of the physicians I used to work for was famous for his curt replies to emails. He was the talk of the medical practice because of his response which was a simple “noted.  At the time we thought he was the epitome of rudeness, how dare he answer our 10 sentence long email with a singular “noted?”


Now I realize that he was displaying some sort of good manners. He was acknowledging receipt of our emails. Sometimes he would follow up with an in depth answer but whether he gave us the simple “noted” or a longer version, we at least knew that he was aware of what we were trying to convey to him.


Is a simple acknowledgment, in this day of rapid communication, too much to ask for? Even if you are bombarded with a lot of requests from people for whatever purposes, how long could it possibly take to hit Reply and type “noted” or “Thank you but we’re not interested at this time, now please bug off and leave us alone?” OK, we wouldn’t appreciate the latter part of that sentence but at least we would know we were heard, or read as the case may be.


As you’ve probably guessed I’m one of the people who spend my days emailing people, telling them about my 3 books on addiction and trying to generate more interest in them. With the high cost of advertising, it is not feasible for a self-pubber to place ads about their wares so I take advantage of a technology that our ancestors could not have imagined.


So if you receive an email from me about my books, I’d appreciate some sort of response even if it is “noted” or “take a hike.” Although I’d love to receive an “OMG we’re so enthused about your books, here is a million dollar contract!” Well I wouldn’t believe you of course, but at least it would be an acknowledgment. Imagine that!

Source by Sheryl Letzgus McGinnis

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